Privacy Policy
1. Information We Collect
We may collect information such as your name, email address, phone number, billing address, shipping address, order details, account information, and customer service messages.
We may also collect technical information, including your device type, browser, IP address, website activity, and cookie data.
Payment information is processed securely through Shopify and approved payment providers. HAZA does not directly store your complete payment card details.
2. How We Use Your Information
We may use your information to:
- Process and deliver orders
- Manage payments, returns, refunds, and exchanges
- Respond to customer service requests
- Send order updates and tracking details
- Prevent fraud and protect our website
- Improve our products, services, and website
- Send marketing emails or offers when you have agreed to receive them
- Meet legal, tax, and business requirements
3. Cookies
We use cookies and similar technologies to keep the website working, remember your preferences, understand website activity, improve performance, and measure advertising.
You can manage cookies through your browser settings or the privacy controls available on our website.
Blocking certain cookies may affect how some parts of the website work.
4. Sharing Your Information
We may share personal information with trusted service providers that help us operate our business.
These providers may include Shopify, payment processors, delivery companies, email platforms, analytics services, advertising platforms, fraud prevention services, and professional advisers.
We only share information needed to provide these services.
We may also disclose information when required by law, to protect our rights, or in connection with a sale or transfer of the business.
HAZA does not sell your personal information for money.
5. Marketing
You may receive marketing emails from HAZA if you subscribe or give us permission.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
You will still receive important messages about active orders, payments, returns, or customer service requests.
6. Data Security
We use reasonable security measures to protect personal information from loss, misuse, unauthorized access, or disclosure.
However, no website or online system can guarantee complete security.
7. Data Retention
We keep personal information only for as long as needed to process orders, provide support, meet legal obligations, prevent fraud, and maintain business records.
8. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
You may also have the right to withdraw consent, opt out of marketing, or object to certain types of data use.
To submit a privacy request, contact us using the details below.
9. Third Party Services
Our website may contain links to third party websites or use services operated by other companies.
Their privacy practices are governed by their own policies. HAZA is not responsible for the privacy practices of independent third parties.
10. Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal obligations change.
The latest version will always be available on this page.